Guide

Welcome to the Focus Local Guide page of useful contacts and telephone numbers.

PAVEMENT ROADS, STREET LIGHTS
Contact TEC Services on Inv 703111 and report location and problem. Out of hours contact number for local roads, flooding and lighting is 0845 769 7284.

WATER SUPPLY
Problems with the water supply to your house (not within it) contact Scottish Water Emergency Helpline – 0845 600 8855

DRAINS AND SEWERS
Contact Scottish Water Emergency
Helpline – 0845 600 8855

PESTS, STRAY DOGS, ETC
Contact TEC Services on Inv 703111

REFUSE COLLECTION
Phone Waste Management on Inv 230634.
There is a charge for uplift of bulky objects from £15 for collection of 3 items in one visit. which must be prepaid. Phone Service Centre 01349 886603 for payment by credit or debit card. Service Point on Inv 703999 deals with cheque or cash payments.

HOUSING
Information and advice on all housing matters, including applications for housing, transfers etc from the Housing & Property Dept office
21 - 23 Church Street
INVERNESS
IV1 1DY
Telephone: 01463 703800

COUNCIL TENANTS’ REPAIRS
For routine repairs phone the Service Point on Inv 703999, or call in at 23 Church Street, Inverness.
Emergency repairs outwith office hours (Monday - Friday, 9-5) call 0845 700 2005

CAIRN TENANTS
Routine repairs phone Inv 220666
Emergency repairs out of hours call 08450 561 882 (Tunstall)

HOUSING & COUNCIL TAX BENEFITS
Contact the Service Point at 21-23 Church Street, Inverness or telephone freephone 0800 393811

GAS
If you smell a gas leak call Transco on 0800 111 999 (this is a 24 hour service)

Scottish Gas - all enquiries to
0800 0720 5230

ELECTRICITY
Power loss and emergencies call Scottish Hydro Electric on 0845 2727 999

GRASS CUTTING/PLAY AREAS
Most, but not all, are the responsibility of TEC Services Inv 703111. If in doubt ask!

LOCAL SCHOOLS
Charleston Academy: 234324
Inverness High School: 233586
Kinmylies Primary: 239720
Muirtown Primary: 239537
Central Primary: 233906
Dalneigh: 232636
St Joseph’s: 231837

EMERGENCIES
In an emergency - call 999 immediately and ask for the service you require - Police, Fire or Ambulance.

POLICE
* In emergency dial 999.
* To report a crime, a suspicious incident, enquire about Lost & Found property or to call your local Police Station at Burnett Road, dial
0845 600 5703.

CRIMESTOPPERS
Crimestoppers is an independent charity working to fight crime. You can contact Crimestoppers anonymously by calling 0800 555 111

HEALTH SERVICE
Raigmore Hosipital Inv 704000
Kinmylies Medical Practice is at Assynt Road 239865.
Riverside Medical Practice is at Ballifeary Lane Inv 715999

NHS 24 HELPLINE
If you are feeling ill when your doctor’s surgery is closed and you feel it can’t wait until it re-opens, call NHS 24 on
08454 24 24 24.

LIBERAL DEMOCRAT FOCUS TEAM - INVERNESS WEST
Danny Alexander MP
45 Huntly Street
Inverness
IV3 5HR
01463 711280

Councillor Alex Graham
9 Rangemore Road,
Inverness
IV3 5EA
(01463) 241148

Councillor Alasdair Christie
52 Warrand Road
Inverness
IV3 5SH
Tel: (01463) 718532
Mob 07775 411334

RECYCLING
Highland Council operates a number of recycling points. The Inverness Recycling Centre at Henderson Drive in the Longman is open 7 days from 9.30 am – 8.00 pm.
Local points for recycling are at Charleston Court, Co-op Telford Street, Aquadome, Highland Council HQ, Tesco King Street, and Laidlaw Shop on Bruce Gardens. All take cans, glass, paper, textiles & shoes.

GENERAL ADVICE
The Citizens Advice Bureau gives advice on a wide range of problems, including debt and money advice. It is at 103 Academy Street. For an appointment please call Inv 237664.
For Telephone Advice call 08444 99 4111

MONEY ADVICE
Highland Council provides a Money Advice service and also income maximisation advice. You can contact these advisers on 0800 090 1004

BUSES, TRAINS, PLANES
Stagecoach: 239292
Citylink & Megabus: 08705 50 50 50
(calls cost at least 10p per minute)
Train enquiries: 08457 48 49 50
Public transport Traveline:
0871 200 22 33
Inverness Airport: 01667 464000

OTHER AGENCIES
Samaritans: 713456
Womens Aid: 220719
Alcohol Counselling: 220995

COMMUNITY COMPLEX
Charleston Academy Community Complex has excellent facilities for local activities and groups. It is open Monday to Friday 9am - 10pm and
Sat / Sun. 9.00am - 5pm.
For information call at the Complex or telephone 220128

LEISURE CENTRE
Inverness Leisure Centre at the Bught has major facilities including swimming pool and games halls. For more information call Inv 667500.

RECYCLING
Highland Council operates a number of recycling points. The Inverness Recycling Centre at Henderson Drive in the Longman is open 7 days from 9.30 am – 8.00 pm.
Local points for recycling are at Charleston Court, Co-op Telford Street, Aquadome, Highland Council HQ, Tesco King Street, and Laidlaw Shop on Bruce Gardens. All take cans, glass, paper, textiles & shoes.

USEFUL ADDRESSES:
The Highland Council
Glenurquhart Road
Inverness IV3 5NX

Jobcentre Plus
River House
Young Street
Inverness IV1 1NB
01463 888100

Cairn Housing
Cairn House
30 Waterloo Place
Inverness IV1 1NB